Ensign Peak Academy uses online platforms for learning, teaching and communication. This page identifies the technology needed to participate in our programs.

Mentor and Student Technology Needs and Requirements

Review the following hardware, software, connectivity, internet bandwidth, speed and applications necessary for the platforms used for our programs.


Canvas is a learning management system used by Ensign Peak Academy. It is where students access lesson content, submit assignments, take quizzes, take proctored final exams and view grades and feedback. It is also used for communication between students and mentors, via the Canvas inbox.

Canvas Supported Browsers

Canvas supports the current and first previous major releases of the following browsers:

  • Chrome 83 and 84 (We have found that Chrome works best.)
  • Firefox 78 and 79 (Extended Release) are not supported*)
  • Edge 83 and 84
  • Respondus Lockdown Browser (supporting the latest system requirements)
  • Safari 12 and 13 (Macintosh only)

Computer Specifications

For best performance, you should access Canvas with a computer that supports the most recent browser versions. It is recommended to use a computer five years old or newer with at least 1GB of RAM.

Operating System

Canvas only requires an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.

Internet Speed

Along with compatibility and web standards, Canvas has been carefully crafted to accommodate low bandwidth environments.

It is recommended to have a minimum Internet speed of 512kbps.

Screen Readers

  • Macintosh: VoiceOver (latest version for Safari)
  • PC: JAWS (latest version for Firefox)
  • PC: NVDA (latest version for Firefox)
  • There is no screen reader support for Canvas in Chrome

Canvas on Mobile Devices

The Canvas interface was optimized for desktop displays, so using small form factors such as phones may not be a pleasant experience in using Canvas. For the best user experience, please download the Canvas mobile applications.

Since Canvas uses small elements of Flash, not all Canvas features may be supported on mobile devices, especially on iOS. However, Canvas offers limited support for native mobile browsers on tablet devices. For additional details, please reference the limited-support mobile browser guidelines.

Mobile Browsers

Visit the Apple store or the Play store to download mobile browsers. The following major browsers are compatible with mobile devices:


  • Safari (default browser with limited Canvas support)
  • Chrome
  • Photon Flash Player (supports Flash)


  • Chrome (default browser with limited Canvas support)*
  • Internet
  • Firefox


Supported operating systems

  • macOS X (10.9 or later)
  • Windows 7 – 10*
  • Other operating systems if you’re interested

Supported browsers

  • Windows: IE 11+,  Edge 12+, Firefox 27+,  Chrome 30+
  • Mac: Safari 7+, Firefox 27+,  Chrome 30+
  • Linux

Make sure your technology meets the Zoom System Requirements.

Please review the Zoom Audio, Video and Sharing procedures.

For optimal participation, it is preferable that you use a USB headset with a microphone. An ethernet connection works better than wifi. Audio connection through your computer works better than using a phone, but you can use a phone. 

Word Processing Software

All students need access to word processing software. Microsoft Word is recommended. Google Docs works well. Any word processing software that allows a document to be converted to a PDF file will also work. Students create and save assignments on their own device before uploading to Canvas.

It is also helpful to have software that allows for the creation of slideshows. PowerPoint works well. Google Slides also works well. Students are occasionally asked to create slideshows as an assignment.


All students are encouraged to use a Gmail address for their Canvas account in order to most conveniently view the Google Slides that form an important part of each lesson, and the math videos. An alternate link is provided for students who do not have or wish to use Gmail. If you do not already have a Gmail account, please use this link to obtain an account:

It is school policy that all written communications between students and mentors take place within the Canvas inbox and not through personal email accounts.

If your students is under age 13, please make a separate email for the student, but with you, the parent, as the owner.  The legal issue comes down to who owns the account, not who uses the account.  When your child turns 13, you may change ownership over to them.  We also recommend that parents, whether students are under thirteen or not, have all messages from a minor’s email forward to the parents email.  Here are the directions for how to do that.

Internet Safety for Online Students

The following presentation by Diann Jeppson and Kimberly Bingham will assist parents in preparing their students for a safe and enriching online learning experience:

Internet Safety for Online Students

Internet Filtering and Monitoring

We strongly recommend that every family in our school community purchase and use an internet filtering and monitoring service. Our surveys and service comparisons conclude the Router Limits is an excellent service.

To prevent distractions, we request that parents block notifications and access to all social media platforms during their student’s live classes. In addition, we request that students leave personal cell phones in a different room during their live classes.

Attending an online school simply means that your students will be online more often. We strive to provide students with a variety of off-line assignments, projects, experiments, interviews, books to read and fun things to create. When they are online, let’s be safe.

Since we embed YouTube videos in our Canvas lessons, we strongly recommend that you block ads. AdBlock is a recommended free service. Configure AdBlock to prevent thumbnails on the video after viewing. Here are simple instructions.